Return Policy & Shipping
This shipping policy is for Celebrate You and was last updated on 5/17/24.
Return Policy for Mentoring Sessions
At Celebrate You Recovery Outreach, we are committed to providing high-quality, satisfactory mentoring services to support you on your journey to recovery. Please read our return policy carefully:
Non-Refundable Services: All mentoring sessions are non-refundable. We believe in the value and impact of our services, and we are dedicated to ensuring that you receive the support and guidance you need. However, once a session has been booked and/or completed, it cannot be refunded.
Satisfaction Guarantee: We strive to deliver mentoring sessions that meet your needs and expectations. If, for any reason, you are not satisfied with the services provided, please contact us so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we are here to support you.
Cancellation Policy: You have the flexibility to cancel or unsubscribe from our mentoring services at any time, at no additional cost to you. To cancel or make changes to your subscription, simply contact us hpawlowski@celebratingu.net and we will process your request promptly. To reschedule or cancel individual appointments please allow a 48 hour notice. Thank you for your consideration.
Thank you for choosing Celebrate You Recovery Outreach. We look forward to supporting you on your path to a healthier and happier life.
24 Hour Sober Support Line:
One-Time Purchase:
Our Sober Support Text Line is a one-time purchase. This purchase grants you life-long access to our daily texting services.
All Sales Are Final:
All purchases of our Sober Support Text Line are final. We do not offer refunds once the purchase has been completed.
Lifetime Access:
Signing up and being added to our phone list guarantees you continuous access to our services. Your subscription does not expire, ensuring you receive the support you need for as long as you need it.
Free Cancellations:
You have the freedom to cancel your subscription at any time at no additional cost. If you wish to unsubscribe from our text support service, simply contact us, and we will process your request promptly.
Shipping & Delivery Options:
Domestic Shipping ( 5-8 Business Days ) US Shipping Only Flat Rates Apply
Hoodies - 8.99 Bookmarks- 3.99 T-Shirts- 5.99 Phone Cases- 3.99 Stickers- 3.99 Water Bottles- 5.99 Hats- 4.99 Stationary- 3.99 Mugs- 5.99
Processing Time
Orders are processed and shipped out within 5-8 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be provided to the customer.
Cancellations
After an order is submitted, processing begins and the order can not be canceled. If there is questions about canceling an order, please contact us.
Returns
Please note, that all products are made to order, tailored specifically to your preferences and requirements. Due to the personalized nature of our production process, we regret to inform you that we are unable to offer refunds or exchanges on any items purchased.
We kindly ask that you carefully review your selections before placing your order to ensure accuracy and satisfaction. Should you have any questions or concerns regarding sizing, design, or any other details, please feel free to reach out!
Digital Downloads
We are confident that our digital products will provide immense value and utility to our customers. With a steadfast commitment to excellence, we ensure that each offering is meticulously crafted to meet the diverse needs of our clientele. Please note that all purchases of digital downloads are final and non refundable. However, should you have any questions or concerns regarding your purchase, we encourage you to reach out to us without hesitation.
Damaged Items & Dissatisfaction
Celebrate You is not responsible for any lost or damaged items. If there are any problems with your order or items received, please contact us. Customer satisfaction is most important to us, and we are always willing to make things right.
Shipping Restrictions
At this time we are sad to announce that Celebrate You does not offer International Shipping. We apologize for any inconvenience.
Contact
For questions in regard to our shipping and return policy or orders, contact:
hpawlowski@celebratingu.net